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HealthFirst Receivable Outsourcing, HeRO
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Self-Pay Receivables Assistance for Medical OfficesHealthFirst Receivable Outsourcing (HeRO) is a unique program designed to reintroduce human contact to the receivables cycle and improve resolution of self-pay medical accounts. HeRO provides a proactive and positive approach to resolving self-pay medical balances, saving vital time for office staff and offering a variety of flexible and affordable payment plans that can greatly increase patients’ ability to pay. The Benefits of HeROAdditional Resources: We provide experienced staff, professional systems and a variety of flexible payment options. Follow-Up: HeRO provides prompt action and thorough follow-up. Alll referred accounts are treated with top priority. Balance Sheet: Increase in cash flow and reduce net operating costs. Receive recovered funds on a regular, pre-determined schedule. HeRO is Easy to StartOur staff will meet with your practice to design a receivables program that meets your needs. Providers need only refer account information and HeRO will contact the guarantor, clarify and resolve inquiries, and work to establish a manageable payment arrangement. HeRO will also take care of all future follow-up, account adjustments and customer service. |
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