Outsourcing with HeRO provides a variety of benefits to healthcare providers as well as their patients.

Additional Resources: HeRO provides experienced staff, professional systems and a variety of flexible payment options.

Follow-Up: HeRO provides prompt action and thorough follow-up. All referred accounts are treated with top priority.

Balance Sheet: Increase in cash flow, compressed revenue cycle and reduction in net operating costs. HeRO provides a remittance for all monies received on behalf of your office on a regular, pre-determined schedule.

Focus: More time to focus on patient healthcare. Increase in productivity through redirection of staff.

Technology: Our computer system has the power to maintain up-to-the-minute records on patient accounts, the flexibility to adapt to individual provider requirements, and the reporting capability to provide detailed status information.

Report: HeRO provides your office with detailed reports listing new accounts, payments received and status of all accounts being managed by our system.

Flexibility: Custom programs and flexible payment options improve account resolution.

Peace of Mind: The ability to direct patients to extended payment options can provide peace of mind and an opportunity for positive public relations.

HeRO is Easy to Start

Our staff will meet with your practice to design a receivables program that meets your needs.

Our clients determine many aspects of how referred accounts are managed. HeRO staff will work closely with your practice to establish which accounts to refer, the approach to take in the event of late or missing payments and other details. Our staff will work with your practice to establish which payment options you would like to offer your patients. No-interest options include single payment in full or equal payments over six months.

Our clients need only refer account information and HeRO will contact the guarantor, clarify and resolve inquiries, and work to establish a manageable payment arrangement. HeRO will also take care of all future follow-up, account adjustments and customer service.